Agentic Process Automation: The Journey to CoE 2.0
Setting up a Center of Excellence (CoE) for Agentic Process Automation (APA) in an enterprise organization is a strategic initiative to centralize expertise, standardize practices, and drive scalable automation using intelligent agents.
Imagine a world where intelligent machines don’t just follow orders—they think, adapt, and act on their own, revolutionizing the way enterprises operate.
Welcome to the frontier of Agentic Process Automation (APA), where AI-driven agents become the heartbeat of innovation, transforming mundane tasks into symphonies of efficiency and unlocking possibilities once confined to science fiction.
APA refers to the use of autonomous, AI-driven agents capable of reasoning, decision-making, and executing complex workflows with minimal human intervention.
APA Centre of Excellence
Setting up a Center of Excellence (CoE) for Agentic Process Automation (APA) in an enterprise organization is a strategic initiative to centralize expertise, standardize practices, and drive scalable automation using intelligent agents.
An enterprise in financial services might set up an APA CoE to automate loan processing. The CoE identifies key steps (e.g., document verification, credit scoring), builds an agent to extract data from PDFs and make approval decisions, tests it in a pilot branch, and scales it nationwide. The CoE then standardizes this approach for other processes like fraud detection.
In this session, Micah Smith explores the shift from traditional RPA-focused Centers of Excellence to AI-powered, agentic automation programs. Learn how to align automation with business strategy, leverage AI agents, and redefine success metrics. If you’re leading an automation initiative, this is your roadmap to future-proofing your program.
From securing the backing of visionary leaders to crafting self-evolving agents that tackle real-world challenges, this guide details a blueprint for enterprise success in an AI-powered age. Packed with bold strategies, practical steps, and thrilling examples, it’s your ticket to mastering a future where automation doesn’t just work for you—it works with you.
By following this structured approach, the enterprise can create a sustainable, scalable APA CoE that drives efficiency and innovation while leveraging cutting-edge agentic technologies.
