Building the AI-Powered Digital Workplace with AI Agents and Automation
Workgrid’s AI agents simplify complex processes by automating repetitive, time-consuming tasks such as submitting timesheets, approving requests, or retrieving information from multiple systems.
Workgrid enables organizations to build an AI-powered digital workplace by providing a sophisticated platform that integrates AI agents and automation to streamline workflows, enhance productivity, and improve the employee experience.
At its core, Workgrid leverages advanced conversational AI, powered by natural language processing (NLP), large language models (LLMs), and retrieval-augmented generation (RAG), to create intelligent systems that act as enterprise copilots.
These AI agents go beyond simple task execution, offering autonomy, proactivity, and contextual awareness to transform how employees interact with workplace technology.
Workgrid’s AI agents simplify complex processes by automating repetitive, time-consuming tasks such as submitting timesheets, approving requests, or retrieving information from multiple systems.
Intranet AI Agents
Employees can engage with these agents through an intuitive, natural-language chat interface—available across channels like Microsoft Teams, company intranets, or browser extensions—reducing digital friction and eliminating the need to navigate disparate applications.
For example, an employee might ask, “What’s my remaining vacation balance?” and the AI agent will pull real-time data from HR systems, delivering a concise, actionable response without requiring manual logins or searches.
The platform’s automation capabilities connect seamlessly with enterprise systems (e.g., ServiceNow, Salesforce, Concur) via pre-built templates and over 100 data source connectors. This allows organizations to centralize tasks, notifications, and knowledge retrieval into a unified experience.
Low Code Builder
Workgrid’s low-code/no-code builder further empowers organizations to customize workflows and deploy tailored AI agents rapidly, without relying on extensive development resources. This flexibility ensures that automation aligns with specific business needs, such as streamlining IT ticket submissions or accelerating onboarding processes for new hires.
Workgrid’s AI agents also proactively anticipate employee needs by analyzing schedules, priorities, and organizational data to deliver timely nudges, reminders, and recommendations.
For instance, an agent might prompt a manager to approve a pending expense report or remind an employee of an upcoming training deadline, keeping work flowing smoothly. By combining this guided attention with robust search capabilities—spanning documents, knowledge bases, and apps—Workgrid ensures employees access relevant information instantly, boosting efficiency and engagement.
Ultimately, Workgrid transforms the digital workplace into a smarter, more connected environment where AI agents and automation reduce context switching, enhance decision-making, and free employees to focus on high-value work, driving organizational success.
