Best Practice Guides
Ai Digital
Workforce

Rewiring Business Processes for the Agentic Ai Era
In the early 1990s, Michael Hammer ignited a revolution with his seminal work on Business Process Re-engineering (BPR), urging organizations to radically rethink and redesign their processes to achieve dramatic improvements in performance, efficiency, and customer value.
Reengineering through APA:
Agentic Process Automation
Radical Transformation Through Autonomous Intelligence
Hammer defined the core of BPR to be 'radical redesign', a wholly reimagined, new process not just automation of a flawed one. APA, powered by agentic AI, empowers organizations to elevate this reimagining to an entirely new level, by leveraging the unprecedented capabilities of intelligent, autonomous agents.

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Solution Guide
The Solution Guide details adoption best practices, and implementation services from partners.

Transformation Practices
A strategic blueprint for planning and delivering business transformation, defining a future To Be state made possible by innovation leaps and new technology capabilities.

Architecture and Technology
Detailing the Target Architecture and technology platform design required to implement the transformation, with a framework, standards and project plan for integrating with the current estate.


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Directory
Listings of Vendors who specialize in
Agentic Workflow Solutions.
ServiceNow, the AI platform for business transformation, unveiled a series of new agentic AI innovations to autonomously solve the most complex enterprise challenges.